Welcome to the YouTube channel brought to you by Super Sonic Design, a Creative x IT company based in New York. On this channel, we provide know-how to help small companies thrive globally!
Today, we’re going to address a crucial issue related to one of Asana's convenient features: not receiving notification emails.
Asana is a management tool developed by Dustin Moskovitz and Justin Rosenstein, the creators of Facebook. It excels as a task management and project management tool, making it popular among those working collaboratively on projects.
At Super Sonic Design, based in New York, we carry out web design and app development tasks collaboratively online with web engineers and designers spread across the globe, and Asana has been an immense help to us. However, despite being user-friendly, we have encountered one unresolved issue with Asana over the years. Asana has a feature that allows users to receive email notifications about tasks, which is incredibly useful for task management and collaboration, but for the past 2 to 3 years, we have sporadically not received these emails. It’s not that we don’t receive any emails at all; it’s just that occasionally they don’t come through. We repeatedly contacted Asana support and asked questions within the Asana community, but we were unable to find a solution.
In the Asana settings, the email notification option is checked, and despite reaching out to support and the community, we remained puzzled for years.
We discovered that the cause of the missing notifications was not an issue with Asana, but rather Gmail's filtering. I’ve explained this in a YouTube video for your reference.
If the reason that Asana's notification emails occasionally do not arrive is due to Gmail's filtering, you will need to adjust the filter settings on the Filters and Blocked Addresses page in the Gmail settings.
Create a new filter for incoming emails.
Just check the box to ensure emails from Asana don’t go to spam!
It’s a simple solution, but it took us years to realize it.
Asana is available in Japanese. You can assign tasks and set deadlines.
We hope this information helps Asana users! We will continue to deliver information related to IT and design in the future.
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Phone: +1 (848) 281-7853
Email: info@supersonicdesign.com
